Techie help needed

GRANTY · Post by **GRANTY** » 31 May 2007, 18:55

Is there a local Porty IT wizzard in the vicinity of Bath St / Prom? I've got a wee firewall problem with my computer which I need to resolve ASAP. Any takers - I can't promise a pint of blood, but could manage a bottle of homebrew. PM me if you're up for it....stuck in the hoose all night in despair!

Ali

Poppy · Post by **Poppy** » 31 May 2007, 20:29

Bumping this back to top!

Bob Jefferson · Post by **Bob Jefferson** » 31 May 2007, 20:47

What precisely is your problem? Maybe we could help you remotely?

GRANTY · Post by **GRANTY** » 31 May 2007, 22:24

Bob, the problem is actually Telewest!!!!! It took me a while to discover that. They have some major fault which is resulting in access being denied to some secure sites...I've now got some Javascript issue which will hopefully be resolved when they sort out the fault. Ta for the offer of 'remote help'

SoupDragon · Post by **SoupDragon** » 01 Jun 2007, 13:18

Ah there's a couple of sites that I cant get onto, Is it possibly the same thing?

SoupDragon · Post by **SoupDragon** » 01 Jun 2007, 13:49

Found out that blueyonder email is having nationwide problems too

Dadaist · Post by **Dadaist** » 01 Jun 2007, 13:52

our whole row of houses has lost tv, phone and internet

SoupDragon · Post by **SoupDragon** » 01 Jun 2007, 13:58

Still got tv and phone
cant acess my email or log onto my bank account
Tried calling the helpline but it gives another number then daft instructions like unplug and reboot- I wouldn't be calling them if it could be fixed that easily.

How are you posting if you've lost intenet?

Dadaist · Post by **Dadaist** » 01 Jun 2007, 14:01

That would be because I'm at work and my wife txtd me.

SoupDragon · Post by **SoupDragon** » 01 Jun 2007, 14:06

Wasn't thinking.
I'll switch myself off and reboot

I'm shouting at my phone having gone through all the push this button, listen to this, hold the line we'll put you through.......then cut off
aaargh

Looks like I'll have to put on my cardi and actually go up to the bank
Thats just SO last centuary
Still annoyed that i cant get onto a couple of sites but it looks like its Virgin not me

kings roader · Post by **kings roader** » 01 Jun 2007, 14:23

Same here. There is a couple of sites - including my webmail that I cannot get into.

Glad to know it is not my problem

SoupDragon · Post by **SoupDragon** » 01 Jun 2007, 14:57

Hmm
I cant get to my bank site at all.
I can access my gmail account
Can get to tesco online and look around but I cant access account
Can log onto Paypal and Amazon no bother.
Cant get into eBay but I've forgotten the password , again, and cant reset it as I have no blueyonder email

Glad its not just me . I was resetting and checking the pc before I noticed Grantys thread here
Now we know to blame Virgin

Poppy · Post by **Poppy** » 01 Jun 2007, 15:01

Sorry you are all having problems, but at least you can still read and post here - what more could you want!!

SoupDragon · Post by **SoupDragon** » 01 Jun 2007, 15:20

Ah, so true Poppy

ali · Post by **ali** » 01 Jun 2007, 16:12

I got this email from virgin earlier this week

"Dear customer,
>From time to time we need to undertake maintenance to our e-mail services
to ensure their smooth operation.
Our next scheduled maintenance work will commence from Thurday 31st May at
22:00 and run for up to 16 hours.
During this work you will not be able to access your Virgin Media e-mail
via your e-mail software (e.g. Outlook Express) or Webmail.
No e-mail will be lost as a result of this work, however you may experience
some short delays in receiving e-mails on the completion of this work.
For more information visit our Virgin Media service status page
http://status2.virginmedia.com/

We apologise in advance for any inconvenience this may cause you.

Regards,

The team at Virgin Media"

so email should be back to normal by now...........in theory.

Dadaist · Post by **Dadaist** » 01 Jun 2007, 16:19

*now* I'm at home

plugged my mobile phone into my pc and am getting 460 Kbps on 3G

Virgin email is fine - it's just there's no internet to connect it to!!

ifstar · Post by **ifstar** » 01 Jun 2007, 16:47

Thought this might be the start of the 20Mb roll out but it doesn't look like it is.

bearcub · Post by **bearcub** » 01 Jun 2007, 18:50

No access problems, but been getting a msg on Blueyonder PCguard for the last week or so that "Sorry, the PCguard server is unavailable". Apparently I'm still 'protected' though....I hope.

SoupDragon · Post by **SoupDragon** » 01 Jun 2007, 22:03

You must have been very good, Ali to get advance notice from Virgin, no message to me in my inbox.
Got blueyonder email back, now I cant access gmail

Have just heard about Virgin on another front.
You'll all remember my rants about flitting my brother and sis in law
They moved in with V promising to connect Internet/phone the next week
They're still waiting.
Sis in law still ill, no phone in house
Promises made and broken as to connection date for phone etc
SIL taken to hospital again back in high dependency yesterday
Today BIL gets bill from Virgin!
Included are connection charges, line rental etc etc
He snapped, phoned up , ranted a bit, rotten service , got told well, I suggest you use another provider we'll come disconnect you.
Ok can I have a wee word with the supervisor please
Upshot is he's to get 6 months free service ...... when they connect him....

Jamesie · Post by **Jamesie** » 03 Jun 2007, 21:45

my new hoose doesn't have cable access so i'm having to 'downgrade' to adsl from cable. although hearing this I may have to reconsider my service provider! i'm out of the country right now so can't comment on access provisions at home! mind you i've had no problems with telewest for a couple oy years at least.

kings roader · Post by **kings roader** » 05 Jun 2007, 16:22

Has anyone having problems with the blueyonder/virgin webmail today ??

Poppy · Post by **Poppy** » 05 Jun 2007, 18:45

No, but Tiscali has been having problems over the last couple of days as the result of complicated thing to do with spammers. Maybe it's the same with Virgin?

But also, according to the email Ali posted, they have been footering with their system lately which always leads to problems with IT systems in my experience!!

GRANTY · Post by **GRANTY** » 05 Jun 2007, 20:03

I had problems with Virgin Media e-mail earlier on. It kept timing out, but ok at the moment.

magbagpuss · Post by **magbagpuss** » 07 Jun 2007, 14:11

Almost a tradegy last week , no access to porty on-line , a quick fix was had at Saturday's social then all came back , tough 2 days though . Was worried how Ocsar was doing.

Blame Virgin as well , spoke to Bob n that's his diagnosis.

SoupDragon · Post by **SoupDragon** » 07 Jun 2007, 17:04

The healing crystal had fallen down the back of the desk.
Its back in place on my pc and over broadband connection so soothing vibes coming down the lines.
All should be ok now
Oh and I think Vigin did some work as well.

bearcub · Post by **bearcub** » 07 Jun 2007, 21:24

My (sort of) problem with the PCguard has cleared up too so, whatever they were doing, seems to have been fixed...

ifstar · Post by **ifstar** » 26 Jun 2007, 13:56

Just a quick bump as it's likely there will be some down time next month when the new 20Mb service is made available in Edinburgh

Zargonian · Post by **Zargonian** » 27 Jun 2007, 11:52

My broadband was down yesterday also.

But I spotted that the telephone junction box in front of the pitches at the Pitz was wide open yesterday. Now it's shut.

And we are all up and running.

Maybe that was where the fault was....

Maria · Post by **Maria** » 29 Jun 2007, 21:33

ifstar wrote:Just a quick bump as it's likely there will be some down time next month when the new 20Mb service is made available in Edinburgh

I'm trying out my connection for the first time since it was down earlier in the day and oh boy, is it fast....

Fingers crossed it stays this way.

Talk Porty ~ Portobello

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